North Carolina African Services Coalition is looking for RSS Job Developer
Location: North Carolina, USA
Job Type: Full-time
Job Description:
The Job Developer will provide direct assistance for refugee and asylee clients to find and retain quality employment. The Job Developer will build and maintain trusted and professional relationships with clients to ensure they are provided with assistance that is customized to their needs in all areas of job search. S/he will conduct employment orientations, skills assessments, application, introduction, and cultural orientation. Job Developer cultivates on-going working relationships with businesses and employers to maintain knowledge of current hiring trends and industry standards in Guilford County and surrounding areas. S/he organizes job interviews and transportation for clients to employers and does follow-up to monitor all progress.
Duties and Responsibilities:
- Enrol Clients in the Refugee Assistance Program
- Assess employment needs of refugee/asylee clients
- Complete job plan for refugee/asylee clients and assist refugees to implement their employability plans.
- Provide individualized job development and job placement services to program participants. Develop plan of action and counsel clients in areas such as job interview skills, expected behaviour on the job, and proper hygiene.
- Provide job counseling and identify job opportunities suitable for clients, assist in filling out applications, set up interviews with potential employers, accompany clients to interviews, and follow up with employers until decisions are made.
- Negotiate job advancements when warranted.
- Assist clients with identifying training programs related to their career goals and make referrals.
- Plan, write curriculum, organize, coordinate, and lead job-related workshops for refugees as needed
- Advocate on behalf of refugees, and refugee-serving voluntary agencies.
- Act as liaison with employers, available to trouble-shoot problems
- Offer interpretation and translation services to refugee clients, as well as transportation to interviews and appointments, as necessary.
- Work with clients to remove barriers to employment and realize the goal of family self-sufficiency. Connect clients to in-house support and make referrals to external service providers.
- Identify support services that may assist clients in becoming self-sufficient, such as ESL, transportation, immigration services, and childcare.
- Document all contacts and services in client case files and in the State database and maintain case note logs.
- In addition to documenting all services, record clients’ employment-related progress in case file, including compliance, job offers, all placements, job retention, public assistance usage, follow-up on placements, and possibilities of upgrades.
- Complete all required reports.
- Attend all necessary trainings and conferences.
- Keep informed about refugee and immigrant issues, and available services to refugees, using current information to better identify and serve refugee clients.
- Participate in meetings on the national, state, and local levels, including those with refugee services stakeholders in North Carolina, the State Refugee Coordinator, other VOLAGS, and colleague agencies.
- Build and maintain working relationships with volunteers, sponsors, local agencies, business organizations and funders
- Engage in on-site monitoring visits conducted by federal and state partners.
- Professionally represent ASC in interactions with the local community and refugee-related agencies.
- Be alert to cross-cultural interference in dealing with clients and behave in culturally sensitive manner to be able to respond appropriately to the cultural characteristics of the clients
- Must have valid driver’s license and suitable vehicle for transporting clients.
- Work varied hours, including some night and weekend work.
Qualifications:
- Excellent reading, writing, and speaking skills in English
- Computer literate; proficient in MS Office including Outlook, Word, Excel, Publisher, and Power Point; experience working in database and entering information in the database.
- Awareness and sensitivity to the service population’s cultural and socio-economic characteristics is
- Team player and preferable experience working with African refugees and asylees.
- Preferable foreign language skills
- Excellent cross-cultural communication skills, and cultural sensitivity
- Strong organizational, diplomatic, negotiation and priority-setting skills
- Flexibility, promptness, and dependability
Minimum Job Requirements:
Bachelor’s degree in human services or related discipline or equivalent combination of education, training, and experience in job development or related employment
Interested candidates please apply.
More Information
- Posting Date December 19, 2020