Restaurant Supervisor 146 views

West to West Kitchen is looking for a Restaurant Supervisor

Job Type: Full-time

Location: Abu Dhabi

About Company:

We are West to West Kitchen. We are a family run F&B business. We provide mouth-watering Sierra Leonean, Trinidadian, and Jamaican inspired dishes.

The food we create and the service we provide reflects our upbringing and roots. As such, we feel our business is an extension of our family and we are looking for vibrant, enthusiastic, and genuine people to represent our family in our grab ‘n’ go restaurant.

Responsibilities:

• As a supervisor you will complete the role of a team member
• Whether it is on the phone, via message or in person, you will set the tone for every guest experience – welcome each guest with a friendly greeting and a smile ( … emoji smile will suffice) and take their food order.
• Create and nurture a fun and positive work environment.
• Prepare and serve mouth-watering food.
• Handle cash and card payments.
• Liaise with food delivery companies.
• Liaise with suppliers
• Conduct daily paperwork (e.g. – inventory, cashing up etc).
• Uphold our high sanitation and safety standards.
• Complete individual roles designed to develop and improve a specific aspect of the business.
• Motivate and Mentor – lead, coach and encourage your team to be the best they can be.
• Model Instil and Maintain High Standards – complete monthly, weekly and daily standard checks.
• Create and Nurture Culture – develop, encourage, and model a fun, positive, family-style work environment.
• Drive Culinary Excellence and Guest Experience – make sure every guest’s culinary experience is amazing by overseeing food preparation, obtaining feedback from guests, and ensuring ADAFSA health and safety guidelines are rigorously adhered to.
• Lead and Inspire Effective Operational Practice – record and organise daily finances; carry out inventory purchases; facilitate the food delivery process; manage and organise the team rota.
• Practice Clear and Accurate Communication – liaise and communicate with the West to West management team, suppliers, delivery companies, government departments and other outside agencies.
• Whilst they will be the main activities a West to West supervisor conducts daily, tasks may not be restricted to this list.

Requirements:

• Requirements of every person who works as a part of the West to West Kitchen team: *
• Excellent proficiency in spoken English; a strong proficiency in written English; ability to conduct basic mathematical calculations.
• A desire to be part of a vibrant team that believes in treating our team members and guests like family.
• A team focused mind-set.
• Flexibility to work a variety of shifts.
• A curious nature to keep learning and growing.
• An analytical nature to constantly assess and improve yourself and the environment in which you work.
• Desire, confidence, and ability to share your ideas and thoughts with other team members and management in a constructive and polite manner.
• Pride, excellence, and integrity in all you do.
• Confidence to step outside of your comfort zone.
• A clear understanding that our business is more than just the preparation and delivery of food; it is the concept that every dish we provide is an exchange of culture.
• Ability to problem solve and to operate in a credible manner independently of management.
• Being open to having your own ideas and thoughts challenged in a constructive and polite manner.
• Knowledge and experience in making and eating West African food (ideally, Sierra Leonean cuisine).
• Excellent proficiency in applications such as MS Word and Excel
• Strong organizational skills
• Experience working in a hands-on, fast paced, high volume environment.
• Ability to mentor, train, organize and lead team members.
• Strong communication skills with the ability to resolve conflict and provide direction.
• Involvement/understanding of managing inventory and cost of goods.
• Adapt quickly to a variety of work environments and work effectively with different types of people.
• Preferences:
• Knowledge and experience in making and eating Caribbean food (ideally, Trinidadian and Jamaican cuisine).
• Kitchen management experience.

Benefits:

• Full training in-
• How to produce all items on the West to West Kitchen menu
• Abu Dhabi Agriculture and Food Safety Authority health and safety procedures (including HACCP)
• First Aid
• How to be a West to West Kitchen team member and supervisor
• Competitive pay
• Health Insurance
• Visa
• Meal benefits

Experience:

• Restaurant Management 1 year (Preferred)
• Restaurant 2 years (Preferred)

Language: English (Required)

Interested candidates please apply.