Private Travel Designer (Sales)

Job Expired

Luxury Trips is looking for a Private Travel Designer (Sales)

Location: USA

Job Type: Full-time

Benefits:

8 paid holidays – New Year’s, Memorial Day, Juneteenth, 4th of July, Labour Day, Thanksgiving (Thur & Fri) and Christmas
Accrue up to 80 hours of PTO your first year. After your second work anniversary, you will accrue up to an additional 8 hours per year, up to a maximum of 120 hours per year
Access to discounted group benefits for healthcare, vision and dental – eligible the 1st of the month following a 60-day waiting period
Amazon gift card on your work anniversary – $100 per year (1st year = $100, 2nd year = $200, 3rd year = $300, etc.)
After 90 days, you will become eligible to register for an IATA card, of your own expense, which will give you access to numerous travel related discounts

Description:

We are seeking a full-time Private Travel Designer who will have the responsibility of providing unique, authentic, and life-changing experiences to discerning and often seasoned travellers.

Luxury Trips services all seven continents but our area of expertise lies in luxury African safaris as we are the parent company of Alluring Africa, who was voted #1 best safari outfitter in the world by Travel + Leisure. The owner, Sunit Sanghrajka, is consistently featured as one of Travel + Leisure’s A-List agents for Africa.

Unless you have a high level of knowledge in the luxury travel industry and a proven track record in sales, you will be required to fill the Sales Support role for approximately one year. This will serve as your training for the Private Travel Designer role. During the training period, you will work alongside other Private Travel Designers to learn every aspect of their role.

Responsibilities:

Regularly attend networking or other social events to meet new people who are likely to fit our client profile
Qualify leads per company procedures, such as collecting and recording budgets, travel dates, etc.
Engage in meaningful trip planning consultations with potential clients by focusing on their specific needs and what they would like to get out of their trip
Promptly reply to all client questions
Consistently follow up with all active leads within 1 hour as often as possible, and never later than 24 hours from the time of their inquiry
Design customized proposals for clients including a detailed costing, invoice, and itinerary
Maintain and organize data relating to bookings per company systems and procedures.
You will be expected to use the following systems:
Our Customer Relationship Management (CRM) software for client and trip information. All activities must be tracked here including emails, phone calls, appointments, tasks, etc.
Our online itinerary building software for proposals and final travel documents
Secure cloud-based storage for any files relating to a trip such as proposals, supplier quotes and invoices, client invoices and costings, etc.
Fulfil travel requests with Luxury Trips’ approved suppliers
Complete booking related tasks by the related deadlines such as collecting payments, booking flights, sending travel documents, etc.
Actively look for ways to exceed client’s expectations, such as a surprise the client is not expecting
Contribute to product development by staying up to date on industry trends and preferred supplier updates, as well as individual research of destinations competitors are not offering or new ways to sell existing destinations
Handle client emergencies 24/7 – although we will not have many if we do things right
Commit to constant improvement, such as by giving feedback on the sales process and reporting ideas to operations

Requirements:

Proficient in Microsoft Outlook
Proficient in Microsoft Word
Proficient in Microsoft Excel
Excellent communicator – both written and verbal
Experience with Wetu, an online itinerary building software
Experience using Microsoft Dynamics 365, Microsoft’s CRM system
Bachelor’s degree or minimum of 4 years in sales with proven track record
Existing client base preferred

Note: Service-oriented – This is a consultative sales role so you will see the best results by staying focused on how you can best serve your clients – be willing to go above and beyond to deliver the ultimate experience.

Interested candidates please apply.