Looking for a Shelter House Coordinator 122 views

Abby’s House (Abby Kelley Foster House, Inc.) is looking for a Shelter House Coordinator

Location: USA

Position Overview:

The Shelter House Coordinator is responsible for managing the shelter environment and each individual guest’s needs while they stay in shelter. The Shelter House Coordinator works under the direct supervision of the Shelter Manager and is part of the advocacy team. The schedule for this position is Tuesday through Saturday 2:00-9:30 PM with some variations, as needed. The Shelter House Coordinator will participate in an on-call coverage rotation that may include occasional emergency overnight coverage at the shelter.

Essential Job Duties and Responsibilities:

• Ensure that the shelter provides safe, sanitary, hospitable, and respectful temporary housing according to the policies set by Abby’s House.
• Work collaboratively with, and support, the shelter volunteers, student interns and Holy Cross student volunteers during the evening hours in the shelter.
• Provide orientation and assistance with the shelter program entry transition of guests upon acceptance to Abby’s House.
• Provide crisis intervention, coaching, and support to shelter guests as needed.
• Facilitate conflict resolution with shelter guests, mediate as needed.
• Respond to phone calls and offer active listening, support, and resource information to shelter guests.
• Provide support to guests in concert with their Individual Empowerment Plans.
• Develop and provide evening support, leisure, and other activities in collaboration with volunteers.
• Responsible for ongoing documentation in guest records and shelter logs.
• Follow established shelter guidelines and assist guests in adapting to program rights & responsibilities.
• Responsible for turn-over of guest rooms including laundering bedding, sanitation and cleaning protocols for the guests’ move in and out of shelter.
• Responsible for supply inventory, ordering & maintenance of all needed household items.
• Coordinate with Property Management on replenishment and transport of items to shelter
• Demonstrate high standard of cleanliness throughout shelter residence
• Work with guests to develop weekly meal plans & shopping needs
• Inventory food and perishables and replenish and transport items to and from the shelter as needed. Coordinate with Abby’s Volunteer Coordinator to identify shelter supply needs. Supplement donations through regular shopping
• Identify maintenance needs and complete maintenance request forms and follow up
• Communicate with the Shelter Manager on an on-going basis and participate in advocacy team meetings
• Monitor sign-in log and conduct visual inspection procedures with shelter guests at entry from 5:30 to 7:00 PM daily
• Process requests for shelter, interviews, and practice substance use screening protocol
• Provide on-call coverage in person or via telephone on a rotating basis, as determined by the monthly on-call coverage schedule
• Review shelter guest/resident concerns with Shelter Manager.

Qualifications:

• A minimum of an associate degree or certificate in human services, or comparable prior experience in an overnight shelter or similar setting.
• Knowledge of the impact of trauma with the ability to provide trauma informed care.
• 2 years’ experience working in the human services field, preferably in a shelter program setting.
• Prior direct service work with populations affected by addiction, trauma and/or mental illness.
• CPR First Aid Certified (or ability to obtain certification within 90 days of hire).
• NARCAN certified (or ability to certify within 90 days of hire).
• Driver’s license and personal vehicle.
• Ability to use computer software including Microsoft Office.
• Ability to be sensitive to the needs of diverse women and maintain confidentiality standards and exemplify compassion, hospitality, inclusiveness, and respect.
• Ability to lift to 50 pounds.
• Ability to perform cleaning duties and other duties or special assignments as directed.
• Ability to communicate effectively, problem-solve and demonstrate sound judgment.
• Bi-lingual abilities preferred, specifically in Spanish or an African language.

Salary and Benefits:

This position is a full-time position, scheduled 35 hours per week, Tuesday-Saturday 2:00-9:30 p.m. Rate of pay is $21-$25 per hour, commensurate with experience. Abby’s House provides 4 weeks of paid vacation time, and holiday time to regular, full-time staff and offers paid sick time. Abby’s House is an equal opportunity employer and welcomes diversity at all levels of the organization.

Benefits:

• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8-hour shift
• On call

Education: Associate (Preferred)

Experience: Human Services-2 years (Required)

License/Certification:

• Narcan Certification (Preferred)
• CPR/First Aid Certification (Preferred)

Work Location: Multiple locations

Company’s website: www.abbyshouse.org

Interested candidates please apply with your resume, cover letter and including an explanation of your interest in working for the mission of Abby’s House