Junior Social Media Manager 117 views

Ruby Digital is looking for a Junior Social Media Manager

About Us:

Ruby Digital is a small but mighty multi-award-winning digital marketing agency near Century City, Cape Town. We specialize in SEO, Paid Media, Web Development, Content Marketing and more to create meaningful, predictable growth for SMEs, B2B companies, and enterprises in various industries. We are an effective and dynamic team passionate about educating, growing, and moving the digital industry forward.

Location: Cape Town, South Africa

Job Type: Full-time, Permanent (first 3months probation period)

About the Role:

• The Junior Social Media Manager’s success will be measured by our client’s growth and reputation improvements.
• You will be instrumental in assisting our current client base with customer reputation management. This would involve assisting with the inbox, messenger and website chat responses and ensuring customers feel looked-after (online) with all responses being considerate and timely.
• You will also be responsible for researching, creating, and implementing new strategies to increase link activity to all client websites.

Benefits:

• Remote working position
• Flexible work schedule
• Client and employee referral incentive programs
• Retirement Annuity contribution
• Weekly virtual braais

Education: Diploma Level Education and 2 years’ experience in an agency environment

Responsibilities:

• Preparing social media content strategies for each of the client’s business verticals (aligned to their specific strategies) with a view to generating awareness, engagement, understanding and interest in the client’s brand, sub-brands, and product offerings
• Monitoring, analysing, and reporting on the performance of social media platforms
• Ensuring content and creatives are produced and aligned with the agreed-upon content strategies. This will require working with internal resources e.g., Head of Client Services, Operations Manager and Design Team
• Posting and boosting content on various social media platforms (Facebook, Twitter, Instagram, and LinkedIn)
• Assisting when attending events to generate content and posting content on the client’s social media platforms, as well as on the company’s platforms, during and after events.
• Community management – responding and/or channelling queries, questions, and complaints on social media platforms in an agile, professional, and brand-aligned fashion.
• Working under pressure and being fully adaptable to the ever-changing world of social

Attributes & Requirements:

• Passionate about digital marketing.
• Excellent written and interpersonal communication skills
• Curiosity about anything and everything
• Awesome organizational skills
• A creative mind
• A willingness to take ownership of your work
• Hard work ethic
• Computer literacy (Microsoft Word/Google Docs and Excel/Google Sheets)
• Graphic design skills
• Journalism qualification/ Bachelor’s Degree or similar
• 2+ years Social Media/PR experience
• Experience in an agency environment is required
• Proficiency in the understanding and utilisation of various social media platforms – Facebook, Twitter, Instagram, LinkedIn, etc.
• Valid South African drivers’ licence and own transport
• Links to social media pages/accounts you have managed
• Your own laptop/desktop computer

Interested candidates please apply with your resume and cover letter on . Please note when you apply, include the words “I want to work for Ruby Digital because …” in your cover letter and explain the exact reasons that you have. Any applicants that do not include this will not be considered.