IT Support 99 views

The Evergreen School is looking for an IT Support

About the Organization:

Located just north of Seattle in Shoreline, Washington, The Evergreen School has been educating highly capable, creative learners for over 50 years. Our students love to ask questions, and our teachers use that natural curiosity to craft engaging lessons and spark thought-provoking conversations. Evergreen’s program infuses challenging academics with foundational support for social skills, emotional well-being, a multicultural perspective, and empathy for others. Our students think deeply, take intellectual risks, and tackle complex problems. They learn how to self-advocate, collaborate with others and understand and respect differences. Evergreen graduates move on to high school and beyond with confidence, ready to contribute to a diverse and dynamic world.

Location: USA

Job Type: Part-time

The Opportunity:

The IT Support Technician provides helpdesk/technical support to faculty, staff and students including desktop, laptop, tablets, printers, software and related technology. Support will include configurations, installation, testing and repair of computer systems and peripherals within established guidelines, including troubleshooting of hardware and software issues on end user devices. This position reports to the Director of Technology. The IT Support Technician will be joining a community committed to diversity, equity, and inclusion work; it is a place where all faculty and staff are required to complete SEED training within the first three years of their employment.

Responsibilities:

• Provide helpdesk support to users
• Organize and maintain IT resources
• Imaging, configuration and deployment of PCs
• Documentation
• Maintain computers, network devices, printers, and other related equipment
• Diagnose and solve hardware/software issues
• Other duties as assigned

Experience:

• Minimum of one year working in an IT environment; experience in an educational environment is a plus
• Knowledge of networking fundamentals TCP/IP, DNS, DHCP, VOIP, etc.
• Technical knowledge and troubleshooting experience with PCs, tablets, mobile devices, printers, and peripheral hardware
• Proficiency with Watchguard, O365, and Google gSuite administration is a plus

Education:

• Degree in computer science or equivalent vocational training or work experience
• IT certifications are a plus

Desirable Qualities:

• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Strong critical thinking skills
• Strong attention to detail
• The ability to relate to others and work in a team setting

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift
• Monday to Friday

Education: Bachelor’s (Preferred)

Experience:

• Windows: 1 year (Preferred)
• Active Directory: 1 year (Preferred)

Interested candidate please apply with resume, cover letter, and completed evergreen employment application.