Front Admin Manager 209 views

Hypercheck is looking for Front Admin Manager

The HYPERCHECK Group has an exciting opportunity for a FRONT ADMIN MANAGER for their retail store in over port.

Job Purpose:

• Manage all monetary transactions.
• Manage all payroll and HR matters.
• Ensure customers are processed efficiently.
• Deliver excellent customer service. Control all customer returns.
• Manage the administration of Operational Health and Safety requirements.

Cash Control-

• Ensure that only staff who have received the required training work as cashiers, cash controllers, and front-end controllers.
• Ensure that cashiers, front-end controllers, and cash controllers are working according to policies that manage their areas of work.
• Ensure that all forms, documents, and reports that control the movements of cash and goods are in place and maintained.
• Ensure that all administration is filed neatly.
• Ensure that the department is sufficiently equipped with the required equipment and stationery at all times.
• Ensure that all equipment in the department is functional and report all issues to the head office cash department.
• Ensure every day that all administration is accurate and complete.
• Ensure every day that all cash and cash equivalents are balancing.
• Submit all administration to the head office according to schedule, complete and correct.
• Respond to all queries and investigations from the head office timeously

Front end control-

• Manage parcel counter staff, activities, discs, and notice boards.
• Manage all customer queries from the department according to company policy.
• Ensure that all staff working at the front end receive the required training.
• Ensure that all required equipment and stationery are in place and are in regular use.
• Maintain control over all voids, customer refunds, and pricing queries according to company policy.
• Ensure schedules are in place to control all staff working at the front end with a focus on control and customer processing

Staff Management-

• Be a part of the interview process when filling vacancies.
• Manage every staff member against predefined criteria.
• Ensure that every staff receives full training.
• Mentor to all subordinates.
• Develop staff to be leaders in their positions.
• Mete out discipline when required according to HR procedures.
• Attend inquiries.

Qualification, Competencies & Experience:

• Education, Completed grade 12, Competencies.
• Knowledge and experience in budgeting, financial management, and auditing.
• Excellent organizational management skills.

Experience: Experience in a similar position in retail, Experience in supervising and managing staff

Interested candidates, please apply.