Deputy Hub Manager

Job Expired

TechnoServe is looking for a Deputy Hub Manager

Location: South Africa

Job Type: Full-time

About:

TechnoServe has been competitively selected by a large South African corporate partner in the mining sector to deliver a Youth, Enterprise, and Supplier Development program in South Africa. The initiative offers the opportunity to enable transformative economic change in South Africa by supporting local youth to start their own businesses and get jobs and supporting local enterprises to grow their businesses to the next level. The initiative will look to drive broader development across various sectors to support local economic development. Once fully scaled, the initiative aims to support 10,000 jobs across 15 locations in South Africa. This will be a global flagship initiative in proving the impact of shared value initiatives: namely how business can make investments that both deliver value to shareholders and bring positive impact to individuals and local communities.

Summary:

TechnoServe will employ a team of 9 to 12 staff to operate each hub. Each hub will deliver business acceleration services (training, mentorship, business development, access to finance, linkages to market opportunities, etc.) to eligible youth and entrepreneurs through three program pillars – Youth, Enterprise, and Supplier Development.

Responsibilities:

Leadership, team capacity building and support-

Support the Hub Manager with the leadership and governance of the Hub
Provide capacity building to the Hub Business advisors as required
Provide oversight and mentorship to the Hub Business advisors as needed
From time to time, provide additional specialist mentorship to the beneficiary businesses or youth
Support the Hub Team Manager to ensure quality and on-schedule delivery of the program
Support the Hub Team Manager to ensure quality data collection at the hub, capturing on the beneficiary management system and reporting
Support the Hub team leader to develop and execute the Hub strategy
Drive market development for the ED, SD and YD components of the program
Represent the Hub at specific strategic client and other stakeholder meetings
Prepare and present the results achieved by the hub, at stakeholder feedback sessions when required
Stand in for the Hub Team Manager, if required due to absence

Strategy development and project management for specific pillar-

Develop / refine SD, ED or YD strategy for hub, ensuring ongoing learning are built into evolving design
Manage all elements of delivering the program, including:
Marketing the program
Developing / refining selection criteria
Developing / refining application process
Managing selection process
Delivering training program
Diagnosing individual needs of enterprises / individuals in the program
Working together with Hub Team Manager, develop mentorship program with the corporate partner and other partners
Ensure accurate and real-time data collection and capturing
Monitor and track progress of SMEs/individuals in the program

Development of curriculum-

Develop / refine standardized training curriculum for suppliers, drawing on TechnoServe global materials and working with TechnoServe experts in curriculum development
Working together with Hub Team Manager, develop appropriate mentorship program

Direct advisory to SMEs:

Directly provide regular 1-1 advisory services to 20+ SMEs per year
Identify and bring in other resources to meet SME needs as necessary

Monitoring and evaluation-

Ensure accurate data is collected and captured – accountable for data integrity
Report in an accurate and timely manner on performance of the appropriate pillar on all key metrics
Ensure all learning from each wave are incorporated to improve the offering continuously

Demand-side initiatives and partnerships-

Work closely with Corporate partner’s local site to have a strategic view of the procurement pipeline and match them to the capabilities of participating suppliers
Identify and develop partnerships with other large buyers in the area to create market opportunities for participating suppliers in the program
Organize supplier round tables, open days, and other initiatives to facilitate linkages between buyers and suppliers in the program
Create opportunities for networking between program pillars
Perform other duties that would be assigned from time to time by the supervisor

Requirements:

Bachelor’s degree in business administration, economics, marketing, development, psychology, social work, or related discipline (Master’s degree is preferred)
At least 10 years of post-graduate experience within the private sector and/or development spheres
Extensive, hands-on experience working in SME and/or Youth development
Previous exposure to Supplier Development work within mining sector or other sectors strongly preferred
Excellent oral and written communication skills (in English and local language)
Strong planning and organizational skills
Knowledge of the South Africa economic, social and development context – at provincial level preferred
Outstanding interpersonal and communications skills in a multi-cultural environment
The ability to work independently, adhere to strict deadlines, and function effectively as a member of a global team
Current / past work / living in target geography (province) preferred
If not currently a resident of the area, it is a requirement to relocate
Strong commitment and dedication to economic development
Long-term commitment to the project
Valid driver’s license