Liquidus is looking for a Customer Service Representative
Location: South Africa
Job Type: Full-time
Description:
Marketing company in Century City is looking for experienced and fast learning Customer Service Representatives. You will be the frontline of support for clients/customers and ensure customer satisfaction with products, services, and features.
Duties:
- Making phone calls and sending emails. Liaising between account managers and customers. Responding to customer queries and complaints and escalate those queries and complaints to the relevant person/department.
- Assist customers with basic troubleshooting and the setup process.
Requirements:
- Ability to stay calm with disgruntled/upset customers.
- Computer literate Experience in the customer support industry.
- High School diploma, General Education Degree, or equivalent.
- Ability to work under pressure.
- Flexibility to working hours.
Interested candidates please apply.
More Information
- Salary Offer To be discussed
- Posting Date January 23, 2021