Call Centre Manager 101 views

Global Recruitment is looking for a Call Centre Manager

Requirements:

• A Matric qualification coupled with extensive contact center experience at a senior management level, subject to the candidate meeting specific strategic skills requirements.
• A relevant degree Commerce, Business Operations, Sales or Marketing will be advantageous.
• A track record of 8-years contact center management experience, preferably within a sales environment.
• Previous experience in customer relationship management systems.
• Proven track record in a high pressure and diverse target driven sales environment.
• Track record of senior management experience and capability to manage, motivate teams and lead them in achieving objectives.

KPA’s:

• Enrolments
• Operations
• Strategic Transformation / Change
• People: Capacity & Capabilities
• Financial Health, Leadership.
• A full job description may be supplied on request

Interested candidates, please apply.