Business Analyst – Retail Operations 83 views

Sapientis is looking for a Business Analyst – Retail Operations

Location: Cape Town, South Africa

Job Type: Full-time

Description:

We are currently recruiting for an experienced Retail Operations Business Analyst for a South African based retail powerhouse. You will be responsible for helping to ensure that optimal business processes and underlying system functionality is developed in order to execute business strategy.

Minimum criteria/requirements:

• Matric and Degree/Diploma in Business / Business Analytics
• Minimum of 3-5 years’ experience in BA role, with at least 2-3 years proven experience in Retail Operations specifically (non-negotiable)
• Demonstrated BA experience particularly related to system analysis; business process development, including the holding of workshops; preparing documentation in accordance with BABOK methodology
• Must have system support exposure including maintaining an incident management process; analysing the nature of incidents; liaising with system developers in order to resolve incidents.
• Exposure to system architecture.
• Membership/affiliation to professional bodies including Institution for Business Analysis (IIBA) would be highly desirable.
• Experience writing business requirements, system requirements & functional specifications.
• Good strategic, conceptual skills and a solid knowledge of the South African retail climate and landscape.

Responsibilities:

• Effectively managing change requests from business stakeholders and providing solutions and support for the implementation thereof.
• Translating business process and systems requirements into specific projects ensuring solutions are commercially acceptable within the strategic framework.
• Providing effective and timeous support to internal users on processes, systems and technology activities.
• Managing Business Analysis Documentation related to current information, data and solutions.
• Training users with skills & knowledge of process and systems via training sessions and workshops to enhance culture of super users.

Interested candidates please apply.