Malwande Investment is looking for Branch Consultant
Description:
Malwande Investment is recruiting Branch Consultants in Mandeni, KZN. This opportunity exists within the Sales Department and reporting to the Branch Manager. The successful individuals will provide high-quality sales and customer services to the branch.
Minimum Requirements:
- Matric.
- Regulatory Examination (RE) Qualification – an advantage.
- 2 years of sales and customer service experience, preferably within the financial services industry.
Job Specification:
- Sell life assurance products at the branch level.
- Accurately identify insurance needs by asking effective questions and listening attentively. Match product benefits to customer needs.
- Explain features, advantages of policies and/ products to promote a sale.
- Perform administrative tasks, such as maintaining records of potential clients.
- Source new clients to generate leads and meet targets.
- Service all walk-in customers end to end and ensure customer satisfaction.
- Action all customer requests and retain the existing customers by identifying cross-sell and upsell opportunities.
- Foster a service delivery culture within the branch.
- Update daily stats of walk-in clients and provide weekly/monthly reports.
- Manage premium collection rate to target levels.
- Comply with non-advice selling in line with FAIS/FSCA.
Competencies: (Knowledge, skills, and abilities).
- Excellent sales, negotiation, and persuasion skills.
- Good computer literacy.
- Excellent verbal and written communication skills.
- Customer-oriented and attention to detail is essential
Interested candidates please apply.
More Information
- Salary Offer To be discussed