Senior Fashion and Beauty Operations Assistant

Job Expired

Cee Cee’s Closet NYC is looking for a Senior Fashion and Beauty Operations Assistant

Location: New York, USA

Job Type: Part-time

Experience:

Microsoft Office: 1 year (Preferred)
Customer Service: 1 year (Preferred)

Description:

Cee Cee’s Closet NYC is a Brooklyn based, fabulous e-boutique that specializes in African-inspired clothing and accessories. We are seeking an assistant to assist with our rapidly growing e-commerce brand.

As our assistant, you will update social networks, create mobile friendly video, and curate content to gain new followers. You will also create new social marketing campaigns, build brand recognition, and manage all published company content. While working with web analytic tools to track campaign progress and researching industry trends, you will maintain an active social presence and reply to customer inquiries.

In addition to these responsibilities, we will need assistance with order fulfilment, ironing clothes, packaging products, and maintaining spreadsheets. Occasionally, there will be client facing opportunities at pop-up shopping events as well.

A successful assistant will also be able to assemble press kits, send out customer surveys, assist in creating marketing campaigns for email and social media, assist in creating social media content and conduct media research. It is essential that applicants to this position have strong communication skills, demonstrate creativity, and understand the importance of attending to even the smallest details.

If interested in the job, please send us your resume and a brief (1-2 paragraphs) cover letter describing your experience and why you think you’re the best for this position. We also welcome a portfolio of work samples.

Duties and responsibilities:

Ensure every order placed ships quickly and correctly
Operate handling equipment and ensure that safety regulations are followed
Plan and monitor product storage
Package materials securely in boxes and polyamines to make certain there would be no shift during transportation
Quantifying and exceeding daily ironing quotas
Label, seal, and package clothes and accessories
Oversee stock replenishment
Load delivery vehicles
Work within efficient systems and precisely execute our processes, while contributing to improve those processes
Perform other general office duties as needed
Develop and implement social media brand strategies, campaigns, and plans to build brand/company awareness
Oversee day-to-day management of campaigns and ensure brand consistency with content calendars
Create, maintain, and grow new and existing social networks, including Twitter, Pinterest, YouTube, Instagram, Facebook, and Tiktok
Manage company blog and editorial calendar that aligns with social updates
Incorporate optimization strategies, analyze data, and research best ways to increase traffic
Build a library of stock photos, videos, and memes
Create visuals for social media
Promote content and discussion in Facebook groups
Review success of campaigns and develop ways to improve
Resolve customer issues through social media
Create engaging written and visual content for blog
Research new media platforms, trends, and industry opportunities
Provide feedback from social media trends and research; relay it to senior staff
Write effective, concise copy for multiple platforms, websites, and social networks
Coordinate speaking engagements, appearances, photoshoots, and pop-up shop events
Provide excellent customer service during pop-up shop events
Manual dexterity to sew, trace patterns, complete alterations and perform fittings

Qualifications:

Able to stand for extended periods of time
Attention to detail
Desire to be proactive and create a positive experience for others
Timeliness
Strong interpersonal skills and organizational skills
Knowledge of how to iron and fold fabric
Ability to communicate clearly and interact with customers and co-workers in a personable, professional manner
Knowledge of sales best practices
High level of ownership, accountability and initiative
Excellent organizational and time-management skills
Knowledge of Google Docs and Google Sheets
Ability to move throughout the office, lift up to 10 pounds, stoop, kneel, crouch, twist, stand, and reach with arms
Excellent verbal and written communication skills
Currently pursuing a degree in English, marketing, PR, or related field
Two years of social media management experience
Basic knowledge of Inshot, Premiere, Photoshop, Illustrator, Canva, PicMonkey and Google Analytics
Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Knowledge of Search Engine Optimization (SEO) best practices
Experience identifying and creating campaigns for target audience
Excellent analytical and time-management skills
In-depth working knowledge of Facebook, Twitter, Tiktok, Instagram, Snapchat, YouTube, and Pinterest
Strong desire to learn along with professional drive
Passion for the marketing industry and its best practices
Experience with doing audience and buyer persona research
Good understanding of social media KPIs
Excellent multitasking skills
Great leadership skills
Critical thinker and problem-solving skills
Coachable Team player
Great interpersonal, presentation and communication skills