HR Manager 145 views

La Famosa LLC is looking for HR Manager

Location: Washington DC, USA

Job Type: Full-time

Description:

La Famosa brings soulful Puerto Rican cooking to Washington, DC’s Navy Yard neighbourhood. The food is humble and comforting, and true to the island’s rich history, it’s creative through adversity approach displays the many cultural influences from indigenous Tainos to the African diaspora.

We are seeking a Front of House (FOH) Manager to continue the creation of successful guest experiences while leading an amazing team. The ideal candidate must be comfortable leading a detail oriented team, have extensive FOH operations experience, and enjoy service and hospitality. We are a growing, dynamic restaurant group looking for an individual to match our energy and ambition. The right candidate will have access to growth in both responsibilities and compensation.

The Position:

An immediate opening for a proven hospitality professional to oversee all aspects of the front of house. Supervise, train and schedule all floor staff. Confer with back of house and other personnel to ensure flow of service, update menus, and other related activities. Contribute to our evolution of service and our standard of excellence. This position offers a highly motivated individual the ability to oversee an already successful restaurant while working with ownership to find new avenues for growth.

Duties:

• Help interview, hire, evaluate, reward, and correct front of house staff
• Lead, motivate, train and educate all FOH personnel in Restaurant policies and procedures including the development of any direct manager reports
• Ensure proper coverage is in place depending on business volume, day, or special event
• Effectively supervise floor staff to ensure professional service and guest satisfaction during hours of operation
• Instruct FOH personnel in product awareness and cultivate long-term service knowledge
• Build rapport with restaurant guests and ensure an enjoyable and memorable experience
• Accurately report payroll and the end of night closeout
• Assist in maintaining employee files
• Work closely and with all management staff
• Foster a culture in which customer satisfaction is the primary concern
• Establish open lines of communication between FOH and BOH at all times

Requirements:

• A minimum of 2 years’ experience managing a full-service restaurant
• A genuine passion for the hospitality industry combined with solid food and alcohol knowledge
• Must possess a hospitable and approachable demeanour combined with impeccable service standards, clean work habits, and a keen eye for detail
• Proven ability to lead others and positively influence employee behaviour with a “lead by example” mentality
• Ability to multitask in a high volume environment while always maintaining your sense of humour and appearing calm.
• Ability to interact with all types of team members and build relationships with guest
• Must have excellent verbal and written communication skills
• Must be able to work a flexible schedule
• Must have computer knowledge of basic restaurant systems including Word and Excel

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 10-hour shift
• 8-hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Overtime
• Weekends

Education: High school or equivalent (Preferred)

Experience:

• Human Resources: 2 years (Preferred)
• Microsoft Office: 1 year (Preferred)

License/Certification: Professional in Human Resources (Preferred)

Interested candidates please apply.